Fuck T-Mobile. Again.

Today was supposed to be the day our replacement home internet transmitter arrived. They promised us yesterday, swore up and down, it would be on same-day delivery today, arriving by 6pm. It didn't. Exactly as I fucking expected, it didn't. Instead, according to UPS, it's due to arrive Tuesday. Four days late. Also exactly as ( Read more... )

The past few days I've been detailing our runarounds with trying to get our home internet service with T-Mobile fixed. I've summarized the situation with two words: Fuck T-Mobile. Well, now I've got to say Fuck Verizon, Too!The latest chapter in our T-Mobile runaround, yesterday evening, left us with a promise they'd ship a new device Friday via ( Read more... )

Thursday evening we had another frustrating round with T-Mobile trying to get our home internet service working again. Actually, it was two frustrating rounds on Thursday, one at 5pm and one from 6:15 until about 7:30. The folks in the retail stores were yet-again unable to help us. Not only are some assholes, but even the good one(s) are hamstrung ( Read more... )

What a day. What a fucking day. With a busy day of work on my calendar I managed to carved out time this morning to visit the local T-Mobile store shortly after it opened at 10am. I went to exchange my home internet "gateway" after spending hours troubleshooting our broken Internet service with no fewer than five technicians yesterday. Their final ( Read more... )

The short version ( Read more... )

I've been trying for more than a week to get my mobile phone company, Verizon, to refund me an international roaming charge for Canada. The charges were billed to our account when we went near Canada during our Inland Northwest trip several weeks ago.  When we drove within a few miles of the border on our way to Copper Creek Falls Verizon sent us ( Read more... )